Six Tips for Purchasing Shutters
When shopping for shutters, price is usually the only measuing stick consumers use to determine where they purchase shutters. However, there's much more to the decision than price. Too often, we see customers loose their deposits and never receive the shutters they ordered from the company that had the "best price." Here are a few tips that can take the worry out of your shutter order:
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Take the time to actually visit their showroom to make sure it's actually where the sales rep says it is.
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Is the firm a member of the better business bureau? Even if they say they are, you may want to call the BBB and listen to the recorded report on the company to check on any unresolved complaints.
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Use a credit card to secure your deposit. Credit card companies protect you if any problems with delivery surface in the future. Contact your credit card company for details on your rights as a consumer before you put down your deposit.
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Ask your sales rep for a random list of their previous customers. Then contact one or two and see if they were satisfied. Prepared reference lists rarely have an unhappy customer on it. If a previous customer is truly satisfied, they are usually happy to speak with you and praise the company you are about to purchase your order from. Some customers have even extended an invitation to see the finished product in their home.
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On large purchases, you might ask for the name of the shutter company's bank and bank officer who could answer any general questions about the shutter company.
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Last but not least, use your "gut" feeling about the character of the company. Don't let price cloud your judgment. Shutters can be a large purchase and one that you will be with you in your home for a long time. Make sure the purchase is a rewarding one for you, and your pocketbook.
Need more information? Give us a call and we can answer any questions so you can make an informed decision, regardless of where you buy your shutters.
