How long has The Shutter Factory been in business?
Locally owned and operated in Plano, Texas for over 20 years.

What makes The Shutter Factory different from the other shutter companies in this area?

• Member of the Dallas Better Business Bureau for 1990
• We manufacture your shutters in our state of the art factory. No sub contractors
• Delivery or installation second to none in the Dallas Metroplex
• Buy factory direct and save
• Great quality and customer service on any size order
• In Factory custom color matching
• Environment friendly paints and stains
• Several shutter frames to choose from to compliment any interior trim currently in the home
• Free temporary shades with any window you order shutters to be installed
• Extended Factory/Showroom hours for your convenience
• Call or stop by to check the status of your order
• Affordable installation anywhere in the United States

How much will Shutters Cost?
A rectangle shutter should cost about twice as much as a custom ordered and installed two-inch wood blind. Specialty-shaped arched windows will vary in cost.

Acceptable terms of Payment? Both deposits and final payments may be paid by cash, check, bank wire or credit card (Visa, Mastercard, Discover).

What wood do we use to build your shutters?
The Shutter Factory uses only the highest quality basswood to manufacture your custom plantation shutter order. Basswood has been used in the wooden blind industry for years.

How do you paint your shutters?
All our shutters are prep-sanded before they are primed with an under coating, then carefully hand sanded. The layered top coats are then applied and set to dry in our drying room.

What is covered in the "Lifetime Warranty"?
All of the wood in the shutters and the workmanship to manufacture the shutters are covered for "Life", granted to the original purchaser. This covers warping and splitting. The paint and stain suppliers provide us a five-year warranty against defects. This warranty does not cover damage caused by neglect or abuse (i.e. children kicking soccer balls against the shutters, damage from pets, etc.) nor will it cover imperfections due to the house settling causing the panels to no longer align properly. Water or rain damage is also not covered; this is visible damage near the bottom of the panels and the bottom frame.